These Terms of Service govern your access to and use of The Atelier mobile application and houseofelevara.com (collectively, the "Platform"), operated by House of Elévara LLC, a Georgia Limited Liability Company. By creating an account or using the Platform, you agree to these Terms.
Eligibility
You must be at least 18 years old to use the Platform. By creating an account, you represent that you are 18 or older and have the legal capacity to enter into these Terms.
The Two Roles
House Members (Talent) are creative professionals who create profiles, set rates, and receive bookings through the Platform. Members keep 70% of every booking. House of Elévara retains 30% as a platform fee covering payment processing, infrastructure, and dispute coverage.
Patrons (Clients) are brands, businesses, and individuals who browse talent and submit booking requests. Patrons pay the service rate plus a 30% House fee at checkout.
Bookings and Payments
- All payments are processed by Stripe, Inc. You agree to Stripe's terms of service
- House of Elévara does not store full card numbers or bank account details
- Booking payments are held by Stripe until work is confirmed complete
- Members must connect a Stripe Express account to receive payouts
- Members who earn over $600 in a calendar year will receive IRS Form 1099-NEC
- Refunds and disputes are handled according to Stripe's dispute resolution process
User Conduct
You agree not to:
- Use the Platform for any unlawful purpose
- Post false, misleading, or fraudulent information
- Harass, threaten, or harm other users
- Circumvent Platform payments by conducting bookings off-platform
- Upload content that infringes intellectual property rights
- Attempt to reverse engineer or compromise Platform security
Your Content
You retain ownership of content you upload to the Platform. By uploading content, you grant House of Elévara a non-exclusive, royalty-free license to display your content within the Platform for the purpose of facilitating bookings and operating the service.
Account Deletion
You may delete your account at any time within the app via Settings → Delete My Account. Deletion is permanent. Financial records may be retained for up to 7 years as required by law.
Termination
We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or harm the Platform or its users. We will provide notice where reasonably possible.
Disclaimers
The Platform is provided "as is" without warranties of any kind. House of Elévara does not guarantee the quality, reliability, or fitness of any talent or booking. We are a marketplace and are not a party to agreements between Members and Patrons.
Limitation of Liability
To the fullest extent permitted by law, House of Elévara LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform. Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim.
Governing Law
These Terms are governed by the laws of the State of Georgia, United States. Any disputes shall be resolved in the courts of Georgia.
Changes & Contact
We may update these Terms from time to time. Continued use of the Platform after changes constitutes acceptance.
Questions: admin@houseofelevara.com